Contact information

At Smart Layer Lab, we value clear communication and practical customer assistance. Whether you have a question about garment sizing, need help with an order, want to understand a delivery update, or need assistance with a return, our customer service contact is available for written inquiries.

5.1 Official Business Information

Store Name: Smart Layer Lab Website: https://www.smartlayerlab.website/  Legal Business Name: EGLA CORP

Business Address: 4890 NW 101st AVE CORAL SPRINGS, FL 33076 United States

Return Address: 4890 NW 101st AVE CORAL SPRINGS, FL 33076 United States

Designated Contact Person: JACOB ANDREW DOMINGUEZ

Customer Service Email: [email protected]

5.2 Product Categories

Smart Layer Lab offers men's apparel, including:

  • Men's shorts.

  • Men's trousers.

  • Related men's apparel products and accessories, where listed.

Product availability, materials, measurements, colors, and included components may vary by product listing.

5.3 Customer Service Topics

Customers may contact us regarding:

Order Assistance Order confirmation, payment status, product quantities, selected sizes, and order details.

Product Information Garment measurements, fabric details, available colors, product features, and listed specifications.

Shipping Support Tracking information, delivery delays, address corrections, missing parcels, and shipment concerns.

Returns and Refunds Return eligibility, size exchanges, damaged merchandise, refund status, and replacement requests.

Privacy Matters Questions about personal information, privacy practices, or applicable data requests.

General Feedback Suggestions, service concerns, and other matters relating to the website or shopping experience.

5.4 How to Submit an Inquiry

To help us identify and review your request, please include:

  • Your full name.

  • Order number, if applicable.

  • Product name and size.

  • A clear explanation of your question or concern.

  • Relevant photographs or supporting information, where appropriate.

For apparel-related issues, photographs of the garment label, affected area, or received item may help us understand the matter more efficiently.

Please do not include complete payment card numbers, passwords, or other highly sensitive credentials in ordinary email correspondence.

5.5 Customer Service Email

[email protected]

Primary contact for customer service, order inquiries, returns, shipping assistance, and general correspondence.

Copy Email Address

5.6 Business and Return Location

EGLA CORP 4890 NW 101st AVE CORAL SPRINGS, FL 33076 United States

This address is provided for business identification and correspondence. Customers should obtain return authorization and specific instructions before mailing merchandise.